Proposals for optimum staffing, analysis of personnel costs, and problem-solving utilizing human resource indices

Introduction of Archon Hospitality University programs (specialized training sessions and seminars)

Introduction of 360°performance evaluation and development programs

Implementation of an Employee Survey and creation of action plans to improve motivation

Development of intra-group staffing support and talent exchange programs (recruiting, cross-training, etc.)

Introduction of an evaluation and compensation system in corporating individual roles, productivity, and contributions to company performance

Provision of payroll calculation and timecard management system

Provision for a defined-contribution pension program

Implementation of an Human Resources Compliance Audit and support for production of guidelines

Marketing support for group hotels (development of marketing plans, market surveys, renovation proposals, etc.)

Development of sales promotions and other promotional activities

Media advertising and other publicity-related activities

Production of sales promotion tools and materials

Development and management of corporate identity (CI) and visual identity (VI)

Development of customer relationship management (CRM) systems

Support for website and e-commerce development and operations

Support for overall PR activities

Introductory training (theory, vocabulary, key performance indicators, numerical models)

Provision of know-how (demand predictions, pricing, management of group reservations, etc.)

Provision of tools (booking curves, sales manuals, forecasting tools)

Thorough oversight of revenue management cycle (daily, weekly, monthly, annual follow-up)

Provision and introduction of standardized segments and reports

On- and off-site hands-on training

Support for development of revenue management plans and budgets, pricing policy, various surveys, etc.

Formulation of sales tactics and activities based on marketing strategy

Tokyo Sales Office activities (sales publicity activities targeting Tokyo travel agents and corporate clients, inbound business support, MICE business support)

Participation in trade shows and travel fairs

Support for sales activities targeting main clients and major travel agencies

Sales skills training

Implementation of joint sales projects

Promotion of cross-selling